Important Changes to Invoicing
Dear friends,
As of the beginning of this month, we’ve had to register under the European OSS (One Stop Shop) scheme as a provider of digital services. This step is required by EU legislation – in simple terms, any SaaS platform (like Zenamu) based in the European Union that exceeds a certain revenue threshold must apply VAT according to the rate in each customer’s country.
Notice: The following announcement applies only to member countries of the European Union.
What does this mean for you?
- All new invoices for Zenamu will now include VAT based on your country’s applicable rate.
- If you have a valid EU VAT number, the reverse charge mechanism will continue to apply, and your invoices will remain at 0% VAT. You can verify your VAT number here: VIES EU VAT Validation.
This was not a voluntary decision on our part, and we understand it may feel like a price increase. However, it’s a legal requirement designed to harmonize rules across the EU. We hope this change is clear and that it brings greater transparency.
Thank you for your understanding – and above all, for using Zenamu and helping us improve it every day.
If you have any questions about invoicing, please don’t hesitate to contact us at [email protected] – we’ll be happy to help.