What is No-show rate?
The percentage of classes a client booked but failed to attend without canceling.
No-show rate is an important metric for any studio. It shows how many reserved spots go unused because the client didn't show up and didn't cancel. This causes lost revenue and a spot that could have been filled by someone else.
Reducing no-show rate is key to running an efficient studio. Automatic reminders, friendly cancellation policies, and no-show fees all help. A well-configured booking system can significantly reduce no-show rates.