Automated Email Notifications in Zenamu for You and Your Yogis
Zenamu saves you time by automatically sending out emails to you and your yogis. These emails encompass booking confirmations, notifications of new bundle orders (such as class tickets and client account credits), schedule changes, and class cancellations.
Emails to Yogis
Orders and Payments
Welcoming a New Yogi
This email is sent to a client when they book a spot in a class, course, or workshop for the first time. The same message is conveyed when you manually add a new client in system administration.
Sent immediately after a client books a class, course, or workshop, this email provides details like date, time, location, teacher, payment method, and more. It also contains a link for managing the booking.
This email is sent when the teacher records a client's booking as paid.
If a spot becomes available in a class, this email notifies a yogi on the waitlist that they have been automatically registered.
Available Spots for the Class
Clients receive this email when a class they're interested in has open spots.
Information for Joining an Online Class
Registered participants with confirmed payments receive this email an hour before an online class starts. It provides access details, including a link to the live stream (e.g., Zoom, YouTube) and other pertinent information. The email is also sent whenever there's a change in the link or associated details.
Changes in Teacher or Location
All participants receive this email when there's a change in the teacher or the location of a class.
Cancellation of Bookings
Cancellation of a Class, Course, or Workshop
Should a class, course, or workshop be canceled, all participants are informed through this email. The content of this email can be tailored.
Cancellation by the Teacher
This email confirms when a teacher cancels a client's booking, whether due to reasons like non-payment or post-cancellation deadline requests.
Cancellation by the Client
Clients receive this email when they cancel a booking.
Approaching Expiry Date
Two weeks before the expiry of purchased class tickets or client account credits, this email is sent to clients, informing them about the impending expiry and options for renewal.
Upon the expiration of class tickets or credits, clients receive this email, detailing the expired status and options for purchase.
Adding a Class Ticket or Client Account Credit to the Client's Account
This email confirms the addition of class tickets or credits to a client's account. Such additions can be manually done in system administration, especially when a client makes a physical purchase at the studio.
Order Confirmation and Payment
After the creation of a bundle order, this email is sent. Once payment is received and confirmed, another email notifies the client.
Emails to Studio Administrators and Other Teachers
For Studio Administrators
Under Notifications in system settings, studio administrators can toggle the following three email notifications:
This email is triggered when a new booking for a class, course, or workshop is made.
New Bundle Order
This email notifies when a new order for class tickets or credits is made.
Administrators receive this email when a booking for a class is canceled.
For All Teachers
Adding a Teacher to the Studio
When added as a new teacher in system settings, individuals receive this email. If the teacher doesn't have an existing Zenamu account, the email provides a link to Zenamu, allowing them to set a password and access class management features.
Reminder to Add Information to the Online Class
One hour before an online class begins, if the class lacks a live stream link (Zoom, YouTube...), the assigned teacher gets this reminder email.