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How Do I Manage My Course?

How to Add a Participant After the Course Has Started?​

Sometimes, a client might show up for a class after the course has already started. To add them to the course:

  1. Click on the course you wish to manage.
  2. Click on the "Add Participant" button.
  3. Select the dates you want to add the participant to.
  4. The price is automatically calculated based on the selected terms.

Adding a Participant to a Course After the Start

How Do Make-Up Sessions Work?​

When a client cancels a session from a course in advance, they receive one make-up session that can be used for another open class, similar to an entry pass.

For more details on how clients use make-up sessions, refer to How Your Client Will Use Make-Up Sessions.

How to Save Time When Creating New Courses or Workshops?​

Once you’ve created a course, you can save time by using it as a template:

  1. Click the "Use as Template" button.
  2. Edit the new course as needed.

Create Course from Template

How to Split the Payment for a Course or Workshop?​

Currently, Zenamu does not support splitting payments into a deposit and a supplementary payment. However, a workaround is available: How Do I Split a Course or Workshop Payment Into a Deposit and a Balance?.

How to Add a New Term to the Course?​

To add a new term to a course:

  1. Click the "Add Course Session" button in the bottom right corner of the course details.
  2. Fill in the required details for the new term.

All existing course participants will be automatically added to this new term.

Add Course Session

How to Cancel a Term in the Course?​

To cancel a term:

  1. Click on the term you want to cancel.
  2. Click the "Cancel This Term" button in the bottom right corner.
  3. Enter a reason for the cancellation in the modal window, which will be emailed to your clients.

Cancel a Term in the Course

Depending on your agreement with clients, you can offer a refund, add an entry pass or credits, or add an alternate term (see above) to accommodate all participants.

How to Postpone the Course to Another Day?​

To postpone a course:

  1. Create a new term for the course to which all participants will be automatically added.
  2. Cancel the original term to keep track of the change in your calendar.
  3. Inform clients of the cancellation via email. Since not all clients may be available for the new date, consider offering compensation such as a refund, entry pass, or credits.

This approach ensures that the date is marked as canceled and provides your clients with necessary updates and options for compensation.