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How to set up storno and makeup session for courses

How to setup storno and makeup sessions for courses.

In section Settings > Class booking > Cancellation of bookings > switch to tab "Courses" > switch on "Cancellation and Receiving Makeup Session".

reservation system, cancellation settings for courses

How your client will use makeup session?

Client must have a user account in the reservation System

To use and utilize makeup sessions, client needs a user account in the reservation system. Without it, the system won't be able to manage storno.

The clients log into their accounts and click "Cancel" (icon with a trash can) on the right under "My bookings" for the class they want to cancel.

cancellation of a reservation for a date in the course

After confirming the cancellation, information is displayed on the main page that the client is entitled to a makeup session, and at the same time they will also receive an informative email.

information for a canceled class

The client can then use it for any of your classes, just click on Book > and select "Create a reservation using a make-up session".

reservation system using class compensation